Privacy Policy
At TrackEats, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our metabolism calculator and related services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you use our calculator and request our free guide:
- WhatsApp number (with country code)
- Email address (optional)
1.2 Health & Fitness Data
To calculate your metabolic needs, we collect:
- Sex/Gender
- Age
- Height (cm)
- Weight (kg)
- Fitness goal (weight loss, maintenance, muscle gain)
- Physical activity level (daily steps, sitting time, active training days)
1.3 Calculated Data
We store the results of your calculations, including:
- Basal Metabolic Rate (BMR)
- Total Daily Energy Expenditure (TDEE)
- Target calorie intake
- Macronutrient distribution (proteins, fats, carbs, fiber)
- Hydration requirements
- Activity level classification
1.4 Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
2. How We Use Your Information
We use the collected information for the following purposes:
- To calculate your personalized metabolic and nutritional needs
- To send you the free Nutrition Guide and Workout Program via WhatsApp or email
- To improve our calculator algorithm and user experience
- To communicate with you about our services, including the TrackEats app and coaching services
- To analyze usage patterns and optimize our website
- To comply with legal obligations
- To prevent fraud and ensure security
3. Data Storage and Security
Your data is stored securely in our MongoDB database hosted on MongoDB Atlas. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our security measures include:
- Encrypted data transmission (HTTPS/SSL)
- Secure database access controls
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email/WhatsApp service providers)
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share your information for any other purpose with your explicit consent
5. Your Rights
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data
- Right to Restriction: You can request restriction of processing of your data
- Right to Data Portability: You can request transfer of your data to another service
- Right to Object: You can object to processing of your personal data
- Right to Withdraw Consent: You can withdraw your consent at any time
To exercise any of these rights, please contact us at privacy@trackeats.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.
We may use the following types of cookies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your preferences and settings
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@trackeats.com
Phone: +965 [Your Phone Number]
Address: [Your Company Address], Kuwait
Last updated: October 21, 2025